Returns & Refunds Policy

At Mamzy Hair, we take great pride in the quality of our products and the satisfaction of our customers. Due to the nature of our items and for hygiene reasons, we do not offer returns or refunds on any purchases.

However, if you experience any issues with your order — such as receiving the wrong item or a product that arrives damaged — please contact us within 48 hours of receiving your order. Our team will be happy to assist you.

📧 For all order-related concerns, please email: hello@mamzyhair.co.uk
Include your full name, order number, and clear photos (if applicable) so we can resolve the issue as quickly as possible.

We reserve the right to assess complaints on a case-by-case basis. Where appropriate, a replacement or partial store credit may be offered at our discretion.

Thank you for shopping with Mamzy Hair and supporting our business.